middle of this week we have the management of a letter to the additional cost for our geothermal bore obtained.
(Note: Our property is located in a water protection area, in signing this agreement had our sales consultants made internally smart and informed that this matter result in additional costs in the amount of 560 € ... in consultation with finger house we have security in parallel with pre-create a geological survey leave after they told us template with fingers House that it was entirely the company Vissmann have been made, that was twice the cost for us and only because the agreement has not internally working again ....)
.... because of our geological report said that beginning in the geothermal bore Additional costs in the amount of max. € 5,000 would be incurred.
After this week the report was present from Vissmann, Finger House has sent us a letter. Finger House takes on the additional costs in the geothermal bore (not now are, at best, € 9,000 and at worst € 22,000 the speech) because the Schriftvekehr done with our sales consultants on contract signing (when did elsewhere, though in small print is that additional costs incurred in protection areas can) and is not part of the contract.
Weierhin know the management point out that our contract if you correspondence between salespeople so we can know in advance would have been, had not confirmed. (...)
We received this letter in the same time offered alternatives to geothermal drilling.
Ua offered us the finger building ice storage system with solar charging. Finger House has not yet officially in the program but have experience with it.
We have now dealt with this form of heating for several days, read articles, videos viewed (on the phone contractor of finger house) with Isocal and decided to accept the offer.
has today, the management and the company reported Vissmann again and explained the facts, a geothermal well in our area is connected to many complications, This was also crucial that we can convince us to upgrade to the Eisheizung.
We see clearly the error in finger house, but we have now made friends with the alternative. :-) Mistakes happen, the question is how they are solved! Nevertheless, we have made
finger house clear that we were disappointed in this case the approach very much.
We are glad that it's still been a satisfactory solution. Now we are waiting for confirmation and hope that soon our preliminary trains now arrive with us :-)
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